Privacy Policy

Last updated: 7th July, 2024

At Shoz, accessible from shoz.in, we recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://shoz.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

shoz.in is a property of Iquester Solutions LLP, a Limited Liability Partnership firm registered under the Ministry of Corporate Affairs, Government of India with LLP Identification Number: AAI-4135 and duly organized and existing under the Limited Liability Partnership Act, 2008 of India whose registered office is at 191, Jodhpur Park, 1st Floor, Kolkata, West Bengal, 700068, India.

 

Information we collect

Contact information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, email, mobile number, phone number, street, city, state, pincode, country.

Billing and shipping information

We might collect your billing name, billing address, shipping name and shipping address when you buy something from us or our sales channel partners.

Payment

We do not collect or store your card data on our servers. We use or may use services from several payment gateway service providers for processing payments. All payment gateway service provider adhere to their own privacy policies and can be referred to on their respective websites.

We use the following payment gateway services for processing payments:

Razorpay

Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Information you post

We collect information you post in a public space on our website or on a third-party social media site belonging to us.

Media you post/share

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Demographic information

We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information

If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Shoz does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

How do we collect information

Directly from you

We collect information directly from you when you use or transact on our website. We also collect information if you post a comment on our website or ask us a question through phone or email.

Passively from you

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Via third parties

If you use an integrated social media feature on our website. The third-party social media site may give us certain information about you. This could include your name and email address.

 

How we use your information

We use the information we collect in various ways, including:

to send you transactional communications, either directly or through one of our partners, including for customer service, for confirmation of a purchase on our website

to contact you to provide you with updates and other information relating to the website, and for marketing and promotional purposes, including information about special promotions or offers, new features or products, our own offers or products, or third-party offers or products we think you might find interesting

to respond to your requests or questions and/or send you emails

to provide, operate, and maintain our website and/or improve, personalize, and expand our website and/or understand and analyze how you use our website

to customize your experience with us, including displaying content based upon your preferences and look at site trends and customer interests

to combine information we get from you with information about you we get from third parties

to improve our products and services and/or develop new products, services, features, and functionality

to find and prevent fraud and for security purposes to protect our company, our customers, or our websites

We use information as otherwise permitted by law.

 

Sharing information with third-parties

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

 

Cookies and Web Beacons

Like any other website, we use ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Note that Shoz has no access to or control over cookies that are used by third-parties.

 

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at unsubscribe-shoz@iquesters.com or mailing us at:

Shoz,
C/o Iquester Solutions LLP,
191, Jodhpur Park, 1st Floor,
Kolkata, West Bengal, India.
PIN – 700068

 

Revisions to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We may e-mail periodic reminders of our changes and clarifications, unless you have instructed us not to, but you should check our website frequently to see recent changes.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We value your privacy and stand by the promises we make and will never materially change our policies to make them less protective for you.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.